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Dec. 20th, 2008

11:20 am

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I really wish that cable appointments between 8:00 and 12:00 really meant that. Especially the Saturday before Christmas. *shakes head*

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From:[info]anodyne19148
Date:December 20th, 2008 07:13 pm (UTC)
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Cable companies blow. You're luck you don't have Crapcast. It's Craptastic.
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From:[info]cjehawks
Date:December 20th, 2008 09:04 pm (UTC)
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We have satellite, and we have never had a problem until today. By 1:30, we had a $100 credit to our account. Unfortunately it took from about 12:05 until that time to get the credit. It also took talking to many different people, being put on hold, hanging up and starting from scratch. By the time I got to Rico, I was not in the most pleasant mood. By the end of my conversation with Rico, I told him he deserved a great review, and if they record calls for Quality purposes, he should play that tape for his boss that he's the best Customer Service Rep ever.
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